Last updated: July 6, 2025

Video Maker Studios, LLC (“we,” “us,” or “our”) operates the Funeral Video Maker website (https://funeralvideomaker.com) and related services (collectively, the “Services”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use the Services.

1. Information We Collect

1.1 Account Information. When you register or subscribe, we collect:

Name, email address, password

Billing address, shipping address (for physical keepsakes)

1.2 User Content. Content you upload or submit: photos, videos, audio files, text, and metadata.

1.3 Payment Information. We use Stripe for payments; we do not store your full card data, only transaction IDs and payment status. Any billing details you provide (e.g., billing address) are stored.

1.4 Usage Data. Log data such as IP address, device type, browser type, pages viewed, and timestamps. We collect error reports and performance metrics.

1.5 Cookies & Tracking. We and our partners use cookies, web beacons, and similar technologies to personalize your experience, analyze usage, and serve marketing. This includes Google Analytics, Stripe cookies, and plugin cookies (MemberPress, WooCommerce).

2. How We Use Information

We use your data to:

Provide, maintain, and improve the Services

Process payments and manage subscriptions

Communicate with you (email confirmations, updates, support)

Monitor performance and detect fraud or abuse

Comply with legal obligations

3. Legal Bases for Processing (GDPR)

If you are in the EU/EEA, we process your personal data based on:

Contract performance: to fulfill our agreement with you

Legitimate interests: to operate and secure our Services

Consent: for marketing communications, cookies not strictly necessary

Legal obligations: to comply with laws

4. Sharing of Information

We may share your information with:

Service providers: AWS, Google Cloud, Stripe, Printful, email platforms, analytics tools

Affiliates and partners for marketing and product fulfillment

Legal authorities: to comply with subpoenas or legal process

Business transfers: in connection with a merger or sale

All third parties are contractually bound to use your data only as necessary to perform services for us.

5. International Data Transfers

Your data may be stored and processed in the United States or other countries whose data-protection laws may differ from your jurisdiction. We implement safeguards, such as Standard Contractual Clauses, to protect international transfers.

6. Data Retention

We retain personal data as long as needed to provide the Services and comply with legal obligations. Account and billing data are kept for a minimum of seven years to satisfy tax and accounting rules.

7. Your Privacy Rights

Depending on your location, you may have the right to:

Access or request a copy of your data

Correct or update inaccurate information

Delete your data or close your account

Object to or restrict processing

Port your data to another service

Withdraw consent (to the extent processing is based on consent)

To exercise your rights, contact us at privacy@funeralvideomaker.com. We will respond within the time frame required by applicable law.

8. Cookies & Tracking Technologies

We use cookies and similar tools to:

Remember your preferences and login status

Analyze site performance and usage patterns

Tailor marketing and advertising

You can manage cookie preferences via our cookie banner or your browser settings. Blocking all cookies may impair functionality.

9. Security

We implement administrative, technical, and physical safeguards to protect your information, including encrypted storage, access controls, and regular audits. However, no system is completely secure, and we cannot guarantee absolute protection.

10. Children’s Privacy

Our Services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn we have, we will delete that data promptly.

11. Third‑Party Links

Our Services may contain links to third-party sites. We are not responsible for their privacy practices; please review their policies.

12. Changes to this Policy

We may update this policy at any time. We will post changes here with a new “Last updated” date and, where required, notify you in advance.

13. Contact Us

If you have questions or requests, please contact us at:

Video Maker Studios, LLC
810 Old Alpine Rd
Alpine, WY 83128 USA
Email: privacy@funeralvideomaker.com